What Our Customers Say
Trusted by homeowners, businesses, and communities across the Coachella Valley, and backed by 40 years of experience.
“This company has the BEST customer service! I have been using them for my second home in Rancho Mirage for almost 10 years. Kevin just went to my house and locked the door for me because I was having trouble with my app. HE DROVE TO MY HOUSE TO LOCK THE DOOR!!!!! They are the BEST!”
“We’ve used Personalized Security Services at our home for several years. Kevin is ALWAYS helpful, without exception, and he’s a trusted vendor for our family! They are able to provide access using an app, making use of our security system a snap from home or while we’re away. When there’s a glitch (and they don’t happen often), he and his team handle it quickly, efficiently, and affordably. We HIGHLY recommend!”
“Kevin See of Personalized Security Services takes care of our vacation home in Rancho Mirage. He is available to us 24 hours a day 7 days a week. I am never concerned about the safety of our vacation home if we are there or are away. Our neighborhood was having some break in problems, he went out and met the police department and secured our home. I can call him anytime and he takes my calls. I have never had service like this before!”
“Kevin and the installer were very friendly and helpful with all of our questions. Kevin gave system options and provided us with a personalized security system that fits our needs. I highly recommend Personalized Security Services.”
“I’ve been a customer of Personalized Security Services for several years. All aspects of their customer service have exceeded my expectations. This week, the PSS outdoor video system prevented a burglar from breaking into my home. The police were called and the individual who attempted to break into my home was arrested immediately on the spot. Thank you PSS for keeping my home safe.”
“I had a service call with Personalized Alarm Company this morning, and I couldn’t be happier with the experience. The technicians were professional, friendly, and incredibly knowledgeable. They arrived on time, explained everything clearly, and made sure all of my questions were answered. It’s rare to find a company that provides such excellent customer service along with quality work. The entire process was smooth and stress-free. I truly appreciate their attention to detail and the care they showed. Highly recommend Personalized Alarm Company to anyone looking for reliable and trustworthy service!”
“I just switched over from another alarm company. I was very impressed with how Kevin handled the transition. He provided me with continuous updates until the installation was complete. More companies need to operate like he does.”
“Excellent service and response time from the owner. The service team is professional, friendly, and goes the extra mile for their customers. I have had 2-3 various companies over the past 35 years and have never received service like this. I highly recommend them!”
“I don’t write many reviews. When I find someone that not only talks about exceptional service but also delivers I have to give them praise. Kevin goes the extra mile. He makes things right. This company will be my security service for years to come.”
“Excellent company! The job is done fast and RIGHT. The alarm is super easy to use and I even got panic buttons 😎 Never felt safer! I cannot thank PSS enough. If you are looking for a great reliable alarm system, you need to call Professional Security Services!”
“Switching to PSS has been a wonderful change for us. Kevin and his team are true professionals. We love the system and the technology, but most importantly the true personal attention. They are quick to respond to any and all issues and we highly recommend this company.”
“I have used Kevin and his team for years and they have always provided exceptional service. If I have an alarm problem, even if it’s just about the battery, it’s fixed quickly. This is a team and company I depend on and they never disappoint.”
“Absolutely the best. Came out to LA to totally redo our home security system. Fast and friendly.”
“Best in the business, Kevin and his staff are awesome... they worked within my budget and I’m extremely happy!”
“The best security company I have ever had the pleasure of doing business with. The prices are excellent, the installers are amazing and the service is unmatched! If you need a good security company, you need Personalized Security Services.”
“JPL Bible Church uses Personalized Security Services and sincerely appreciates the customer service which is over and above the alarm system and the smartphone app that allows me to know the status of the system and alerts me whenever the alarm is activated or deactivated and who did it. With all the different people who have access to the facility this alarm system, far better than what we had previously, gives me peace of mind. You should call them for a quote... you may be surprised how inexpensive it is to have such tremendous peace of mind. It works for our church and it will work for your home.”
“The installer was professional and very helpful. Grateful the installation could be handled on such short notice. Many thanks!”
“These guys are awesome. Very professional and the best at what they do. Highly recommend.”
“Excellent and very professional. Staff is knowledgeable and always courteous. Highly recommend.”
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