FAQ & Tips


Answers to the questions we hear most, plus practical security tips for your home and business.

Getting Started

How much does a security system cost?

Answer coming soon.

Is the consultation really free?

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How long does installation take?

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Do I need to be home during installation?

Answer coming soon.

Do you serve my city?

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Contracts & Switching

Do I need to sign a contract?

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Can I switch to PSS from my current alarm company?

Answer coming soon.

Can you use the equipment I already have?

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Are there activation or installation fees?

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Can you move my system if I move?

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Monitoring & Technology

What does 24/7 monitoring mean?

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What happens when my alarm goes off?

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What if my power or internet goes out?

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Can I control my system from my phone?

Answer coming soon.

Do your cameras record, and how long is video saved?

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Can I add cameras or smart home devices later?

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Service & Support

What if something stops working?

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How do I reach the central station?

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Can I get help with the Alarm.com app?

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Do you work with businesses, commercial properties, and HOAs?

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Savings & Offers

Can a security system lower my homeowners insurance?

Answer coming soon.

Who qualifies for your special offers?

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How does the Refer a Friend offer work?

Answer coming soon.

Security Tips & Articles

Home Security

Before You Travel: A Home Security Checklist

Simple steps to take before a vacation so your home stays protected while you’re away.

Coming soon
Cameras

Where to Place Security Cameras Around Your Property

The spots that matter most for homes and businesses, and the ones people usually miss.

Coming soon
Desert Living

Leaving for the Summer? Protecting Your Seasonal Home

Tips for part-time Coachella Valley residents on keeping an eye on their home from anywhere.

Coming soon

Still have a question?

Give us a call or send an email. We’re happy to walk you through anything.

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